If there is a benefit to growing older, it is you are in fact getting older and hopefully wiser. As I look back over the years and how I started in sales 40 years ago, it certainly was a different world from what it is today.
Can you imagine yourself today, getting into your car without a cell phone? Or having to go to pay phones to call your office twice a day? In those days, 10:00 AM and 3:00PM were the scheduled times to call in: you received your messages from the secretary or receptionist, and got your dimes out to start responding to your messages.
Back then, orders were sent in by mail, invoices were sent out the same way and of course. “The cheque is in the mail” was often the response when payments fell behind. We really thought it was amazing when the fax machine came into play. What a technological advance it was!
Sales persons generally hand-wrote their weekly or monthly reports and handed them to the secretary, who in turn typed it up on the typewriter and distributed it to the various departments and appropriate managers. Eventually, the secretary got a “word processor” and now we were really flying into the “high-tech” world. All of the processes I speak of suggest that it was expensive, time consuming, and an inefficient way to do business. Consequently, some businesses which were not able to keep pace with the various changes to technology, production advances, design changes, and such were left behind. Many closed their doors, affecting the lives of people in the process.
Eventually of course we were all dragged into the “high-tech” world of computers and secretaries were no longer needed, and as a result, everyone was expected to get up to speed as quickly as possible with your computer and all the benefits that it would bring. Companies or people that did not get into the new realities were left behind and some did not survive, generally for many reasons.
This brings me to where we are today. At Anvy Digital, we continue to look forward to new and innovative products and processes to make our work more beneficial to both our work force, and our customer base as well. We are continually striving to be at the forefront in service, product design and of course technology. Just take a look at our new website GotoDisplays (http://gotodisplays.com) and you will see a terrific tool that we are offering to our customer. We are looking to get this to be a very efficient store front operation, for all our clients.
The old way of calling in and getting a quote, getting a revised quote, calling or e-mailing to place the order, getting an order docket made and brought to production was a time consuming and costly process. Much too much handling, inefficient and ultimately, expensive.
Hence our move to a web based, store front operation that will be very effective and efficient for our clientele. Prices will be established beforehand and the customer can just go on line, find the product or material they require, look at the number of pieces and sizes required, and place their order, directly to our production department. Simple, efficient, cost effective and very, very innovative.
At Anvy Digital we continue to strive to be the best we can be and we continue to offer better service, more efficient delivery, and newer and innovative product lines. We hope you will look to us to meet your various product needs.
About the author
Chuck Collins is a senior Account Executive at Anvy Digital in Calgary, Alberta. Chuck spends his free time with his grandchildren and volunteering in his community.
Contact Chuck for specialized advice regarding your next wide format print project.
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